Shipping Charges

Our shipping charges are based on your shipping destination; Domestic or International. Domestic shipping destinations are charged a flat $8.00 unless we are promoting free shipping. (There are exceptions to the flat rate shipping charges listed below.) Shipping costs to international destinations are based on the country and weight/dimensions of your purchase. 

If you have questions or concerns about the shipping costs that appear on your order - please call us (877) 235-5025, click the CHAT WITH US button in the lower right corner of any screen, or email us at Services@SewBatik.com. We would rather fix our issues to help you complete your purchase than continue to have inaccurate data. Thank you so much for helping us!

Domestic Shipping Charges

We extend flat rate $8.00 shipping on all orders shipped to destinations in the United States. The $8.00 shipping charge infrequently covers the entire cost of shipping in today's market. There are exceptions. 

Exceptions:  Items of excessive size will increase the cost of shipping. We add an additional shipping charge to the flat rate shipping charge for the items listed below.

• Soft & Stable Stabilizer
• Swedish Tracing Paper
• Any plastic templates longer than 12"
• Other dimensionally large items

If the shipping cost shown on the order summary screen is not as you expect - please call us at (877) 235-5025 or start a CHAT MESSAGE by clicking the CHAT button in the lower right corner of your screen.

Express Shipping:

We reside in small rural community and overnight/express shipping options are not available. If you require expedited shipping please call us at (877) 235-5025 or start a CHAT MESSAGE by clicking the CHAT button in the lower right corner of your screen.

International Shipping Charges

International shipping is based on the weight of the order and it's destination. When the actual shipping costs are less than what you are charged we REFUND the difference. When the actual shipping cost exceeds the amount charged on your order - we accept the additional costs. We do not pass additional costs along to you. If you have questions, please contact us via email services@sewbatik.com, call (877) 235-5025, or use the CHAT feature. 

Please follow the Shipping Charges listed below: 

Canada/Mexico:

• 0 lbs - .5 lbs:          $12.00 - First Class International Postage
• .6 lbs - 3.5 lbs:       $29.00 - International Priority
• 3.6 lbs - 4.2 lbs:     $50.00 - International Priority
• 4.3 lbs - 10.0 lbs:   $65.00 - International Priority
• 10.1 lbs - 20.0 lbs: $75.00 - International Priority

United Kingdom:

• 0 lbs - 2.0 lbs:        $20.00 flat rate - International Priority
• 2.1 lbs - 4.0 lbs:     $45.00 flat rate - International Priority
• 4.1 lbs - Above:     $55.00 flat rate - International Priority

All Other Countries:

• 0 lbs - 2.9 lbs:        $40.00 flat rate - International Priority
• 3 lbs - 4.5 lbs:        $70.00 flat rate - International Priority
• 4.6 lbs - 10.0 lbs:  $90.00 flat rate - International Priority

We will decide the service provider based on the best rate/speed of delivery to the destination country. We will not ship First Class International due to the lack of tracking capability and the overall duration of time. If you request First Class International to save money we are not responsible for any lost or misplaced packages.

As an international customer, your country will most likely charge duty, customs, and extra tax. These charges, if applicable, are not included in our shipping charges and are in addition to shipping charges paid on our site.  Please be aware of your individual country shipping charges.

International Shipping Delay's and Questions

We are not familiar with all international country customs requirements and/or processes. If there is a delay of your package sitting in your countries' customs office please contact the USPS International Inquiry Center. Their phone number is 800-222-1811. Use this number to initiate an inquiry regarding international registered, recorded delivery, insured, and ordinary parcels. 

When customers call 800-222-1811 to initiate an inquiry, they will need to provide the following information:

1. Mailing receipt number.

2. Names, addresses, and telephone numbers of the mailer and addressee.

3. Date of mailing.

Insurance and Lost Packages

Insurance:  We incur insurance costs for all orders valued in excess of $100. We do not pass those insurance costs on to you. 

Lost packages:  there are times when a package is delivered, according to the shippers system, yet you are not in position of the package. Please contact your local post office or shipper. After you have exhausted all avenues with your local service provider please contact us via phone (877) 235-5025 or email at Services@SewBatik.com. We will assist in tracking the package.